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English FAQ

Frequently asked questions about orders, shipping and payments.

Can I fully submerge the SpyraBlaster under water?

The SpyraBlaster is like a yoghurt cup, which means your Spyra will fill up with water and join the Titanic. This can also increase the dripping on the barrel. Among other things, this can affect the lifespan of the SpyraBlaster. We therefore recomme

Can I use the SpyraBlaster with other liquids than water?

We recommend to only use clean tap water to fill up your SpyraBlaster. All other liquids can have a negative impact on its durability. With inproper use, the SpyraBlaster can loose its warranty.

Can I use the SpyraBlaster with salt water / chlorinated water?

We recommend reloading your SpyraBlaster with clean tap water only. Nevertheless, we have integrated a particle filter for your convenience. This filter prevents leaves and small particles from disrupting your gameplay. So if you want to use your Spy

Do I have a warranty for the SpyraBlasters?

The warranty is determined by the respective country-specific regulations for electronic devices. In US there is a one-year warranty and in EU you will have two years of warranty.

Do I have to pay customs?

-For deliveries to the European Union, UK and the USA, the Incoterm DDP (Delivered Duty Paid) applies. -For deliveries to Canada, Norway and Switzerland the Incoterm DAP (Delivered At Place) applies. -Any costs incurred for customs, processing and ta

How do I get a refund?

You can return your SpyraTwo within 14 days after the package has arrived on your doorstep.Please follow the link to our return portal: If you have any questions, please contact our customer support at [email protected].

How far can the SpyraBlasters shoot?

The SpyraTwo and SpyraThree have a target range of 10 m (33ft) with a normal blast and 15m (49ft) with the power shot. Our SpyraGOs' effective ranges are 8m (26ft), while the SpyraLX model's range is 9m (29.5ft).

How to change currency and language?

You can change language and currency on the top left corner of the website 🙂

Are the SpyraBlasters legal in my country?

We have studied all relevant regulations in detail in order to make sure that the SpyraBlasters can legally be played with like any other water gun toy in all countries we are shipping to. Of course, we cannot foresee any future changes or regulation

Are the SpyraBlasters waterproof?

All components of the SpyraBlasters are individually protected agains water damage. The SpyraBlasters themselves are water permeable which means that they should not be fully submerged under water or it will sink after a short while.

Shipping countries & -costs

Shippings costs:. For orders over USD 100$ in the US you won't pay any shipping costs.

What temperatures can the SpyraBlasters handle?

We have done some intense testing on the SpyraBlasters within relevant temperature ranges. You can safely operate your SpyraBlasters between temperatures of  0°C (32°F) and  60°C (140°F).